A balanced scorecard is a strategic management tool that provides a comprehensive view of an organization's performance by measuring key areas beyond financial outcomes. It incorporates four perspectives: Financial, Customer, Internal Business Processes, and Learning and Growth. This approach helps organizations align activities with their vision and strategy, improve internal and external communications, and monitor performance against strategic goals. By balancing these perspectives, the scorecard ensures a holistic assessment, driving sustainable success and continuous improvement.
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Training Needs Analysis (TNA) is a systematic process used to identify and evaluate gaps between current and desired performance levels within an organization. It involves assessing employee skills, knowledge, and performance to determine what training is required to improve competencies. TNA typically includes reviewing job roles, conducting surveys or interviews, and analyzing performance data. The goal is to develop targeted training programs that address specific needs, enhance employee skills, and align with organizational objectives. It ensures that training efforts are relevant and eff
A performance management system is a structured process that aims to improve organizational performance by continuously monitoring and enhancing employee performance. It involves setting clear objectives, providing regular feedback, conducting performance appraisals, and identifying training and development needs. This system aligns individual goals with organizational goals, ensuring that employees contribute effectively to the company's success. By fostering a culture of continuous improvement, a performance management system helps boost employee engagement, productivity, and overall job sa